Analyst - SAP PP Support - TH

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. 

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. 

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. 

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

As an analyst in this engaging & growing team, you will have the opportunity to tap into state of the art technologies such as, Cloud Apps – within SAP & Oracle, Automation/RPA and Business Transformation. Be prepared to be trained, to get certified and indulge in hands on experience across industries on these platforms.

Key responsibilities include:-

• Perform in-depth production incident (simple to medium complexity) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution
• Deliver simple to medium complexity enhancements within the agreed timeframe and with quality.
• Identify issues escalated by Level 1 (Helpdesk) to be escalated to Level 2 or 3
• Configure/develop in accordance with best practices ensuring a reliable and permanent solution
• Maintain documentation according to firm standards, best practices, and standard operating procedures
• Able to perform periodic system task.
• Actively document new issues as a knowledge base
• Partake in any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client
• Fully comply with and adhere to all the standard AMS process & procedures that are developed.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Analyst across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte’s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

What we are looking for

If you are someone with:

• Higher Diploma or Bachelor degree in any relevant discipline.
• Have atleast 2 -3 years’ experience working with SAP PP as a support team member, implementation team member or as an end-user of the application.
• Have knowledge in SAP Production Planning Module. Demonstrate understanding of the key end-to-end business process.
• Good spoken English. Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, etc
• Possess good analytic thinking
• Develop relationships with internal and external stakeholders.
• Curious, creative, pro-active and always seeking out new challenges.
• Willing to explore and expand knowledge on an on-going basis
• Willing to work based on Client’s business work days and office hours.
• Willing to work on shift and/or on-call basis
• Ability to travel if required, i.e. to be placed at Client’s site for the project

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.